After 29 years, Jeopardy is still the number
2 game show on television and enjoys 25 million visitors each week. What is the
secret to their success? I am sure there are many reasons but one that I
believe to be a factor is that the host provides an answer and the contestants
must give the correct question. My belief is that it is more difficult to ask
the proper questions than it is to respond with the correct answers. This
applies to business and for this reason, I have collected useful questions to
ask when analyzing a company.
1. What is the purpose of your organization? This is
sometimes called the Mission Statement or the reason for your business to
exist.
2. What is the key message or phrase that describes your
organization? What
business are you really in?
3. Where do you want your organization to be in five years? Dream of what
you want your operation to look like if you could eliminate all barriers. This
is your Vision statement.
4. What will conditions be like in your organization when you reach
your answer to question #3? This is a list of the ideal conditions of your organization when
you reach your dream.
5. What do you do best? Understand your own strengths and how that
can be best utilized to reach your dream.
6. What part of your organization would your competitors most like to
emulate? By
truly knowing what your competitors value, you can better make the most of that
resource.
7. What parts of your operation do you most fear to lose? Protect your
flanks at all times.
8. Where are you weak in the eyes of your customers? By
understanding their view, you can better react to meet their needs.
9. Where are you vulnerable in the eyes of your competitors? Good
competitors help us succeed by exposing opportunities for us to improve.
10. What are the 3-4 things that your company must do well to succeed
today and in the future? Focus on the “vital few” areas to improve.
11. How do you measure “those things’? How do you know
that you are improving?
12. What would be the ideal number? What do those measurements need to be to
reach your dream?
13. Where are you now? Ouch! You may have exposed some areas to
address.
14. What is stopping you from reaching the ideal number? Why can’t you
fulfill your dreams? What are the
barriers that must be overcome?
This is a simple little checklist that helps
to take inventory of where we are, where we want to go, and what we have to do
to get there. These questions are the hard part, now all you have to do is come
up with the proper answers to move your organization toward your dream of the
future.
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