“Give the razor away and make
your money off of the razor blades” sounds like a good business strategy,
doesn’t it? Perhaps Green
Mountain Coffee Roasters, Inc. thought so when they developed the Keurig© single-serve coffee makers which
made a huge impact on the coffee distribution market. They recognized that a
segment of the coffee drinkers wanted to be able to conveniently get a fresh
cup of coffee when the mood struck them. They differentiated themselves by
developing a single cup coffee maker that used a patented container with enough
coffee grounds for that one cup. So simple!
Southwest
Airlines also made a big impact on their market by being different. They took complexity and cost out of
flying by selling tickets at the gate obviating the need of paying travel
agents. They also eliminated in-flight services like providing food, and
minimizing any baggage handling services. Convenience and simplicity won out
over frills.
IKEA
differentiated itself in the home furnishing business by targeting on the young
working family with children. Their stores are open for extended hours and customers
can browse at their leisure through displays of products arranged as they might
be at home. Customers note the items they wish to purchase, pay for them, and
pick them up themselves in the warehouse portion of the store. They assemble
them at home and save. Again, differentiation and simplicity are keys to the
strategy.
So,
what can you learn from this? First, know your self and your business. What
Can You Do Well that will set you apart from the masses? At what are you
the best, what is your competitive advantage, and is it sustainable? Do you
have special talents or can they be procured or attained? You can’t be the best
at everything so you need to focus on a market niche in which you can dominate,
at least be number one or two in your niche. Time, money, and efforts should be
coordinated and focused on this object.
Second,
What Provides Emotional Satisfaction? Certainly you should look forward
to going to your home and family at the end of the day, but your work should be
so enjoyable that you are excited to get back to it in the morning. What
provides you with pride in your performance? What provides fulfillment that you
are doing something worthwhile? Does your present position in your business
lead to your ultimate goal in your career?
Third,
What Provides Financial Satisfaction? Money is not always a motivator,
in fact, it can be a de-motivator, but it must be considered and planned for. In
other words is it worth it? It is valuable, in my opinion, a must to develop a
profit and loss statement for your business or yourself. It should detail all
revenue and expenses by category for the next year by month. Then update it
each month and add a month on the end so you always have a running twelve
months looking forward at your actual vs. planned, and take action as needed.
Ensure that not only your present financial needs are being satisfied, but also
that you are on plan to meet your retirement financial needs.
Finding
your niche in your business market or career that satisfies your emotional and
financial needs is easier said than done. But, it is critical to your
happiness. Finding the strategic position for your business or career is not
obvious. It requires creativity and insight that comes about through thinking
and effort.
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